Uploading my own IVR Recording

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Hi there! Where do we manage our IVR recordings? I see AI options but not where I can upload our own instead of using AI.

Recordings

C

colegs

Employee

@Denisce - The first step is to upload you IVR recordings to the Asset Library. Once they are there, Edit the IVR and you should see a label for the 'IVR Greeting Audio Prompt' at the top. Select Edit and it will give you the option to select the audio from the Asset Library.

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