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Newcomer
Nov 15, 2022 11:10 PM UTC
Question

TURNING OFF THE CALLER ID VOICE ANNOUNCEMENT

How do we turn this feature off?  Just this week, when I have an incoming call, I get a voice announcement stating who is calling and asking if I want to accept or decline.  There is a lag and most often, this announcement is made after I have answered the call.  I can't hear the other party, but they hear the announcement.  Just want to shut it off.  ideas?

thanks

    2 replies

    Partner
    Nov 16, 2022 12:05 AM UTC

    hi flip,

     

    what device such as an iphone or an android cell phone and what zoom client are you using?

     

    thanks,  eliot

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    Creator III
    Nov 16, 2022 3:39 PM UTC

    I haven't seen or heard anything from our users about this - and they would complain quite a bit if it was going on I think! Is this when answering a call forwarded to a non-zoom phone number, or when answering with the zoom application?

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