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Newcomer
Jun 15, 2023 3:19 PM UTC
Question

SMS/10DLC Compliance with less than 10 users

I have 19 phone system users but only 5 Zoom Hosts. As such I can't set up branding or a campaign (minimum 10 host requirement for branding). How do we continue to use SMS with our phone system?

1 reply

Ray_Harwood
Partner
Partner
Jun 19, 2023 2:55 AM UTC

Welcome to the Zoom Community, @COHoodlum.

 

Go through all the process as if you have plenty of users. Set up a Brand, set up a Campaign, and assign all your phones to it. Also look at my recent response to a similar post here:

https://community.zoom.com/t5/Phone-System/SMS-Texting-Rules/m-p/123615/highlight/true#M6412 

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