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Explorer
Apr 30, 2024 5:30 AM UTC
Question

SMC Campaign for "individual"

SMS Campaign only allows "Corporate" entities to apply for DLC Brand. How does an "individual" create a DLC Brand/Campaign. so as to allow an SMS to be sent?

4 replies

Explorer
May 2, 2024 7:43 PM UTC

Hi, @mcs2 , it looks like we have the same problem! I started a similar thread over a year ago. Zoom support was going to get back to me but never did. I found another person with the same problem, but they haven't received a response either.

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MGSR
Community Manager
Community Manager
Jun 21, 2024 9:20 PM UTC

Hello @mcs2 and @eli-hu.


I'm sorry for the late response. 

You may check out this article for guidance in setting up 10DLC compliance for Zoom Phone SMS as a conversational (person-to-person) messaging tool.

Please let us know if this has been helpful. 

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Explorer
Jun 21, 2024 9:47 PM UTC

Hi Mark,

Thanks for responding. The article you linked isn't very helpful because we still have the problem of creating a brand as an individual in the first place, as I explained in detail in the thread I started 15 months ago. All of the "create your brand" instructions assume that you are some sort of business, corporation, or other organization.

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Newcomer
Jun 23, 2024 2:04 AM UTC

I am porting a number that has already been registered. I do not use SMS for campaigns. I use it to communicate with individuals or staff. How can I get this set up as soon as possible?

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