Set the Lunch Time in Auto attended

Hi @Info1_gtcme 

The way you will do this is to start with Lunch time hours everyday. Your Lunch AR is set only for 1 - 2 PM and then the remaining calls go to Closed hours which can go to a different AR. See illustration in the screenshot:

Hope that helps. If this response helps, please accept the answer as an accepted solution, so others can benefit as well.