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Newcomer
Jun 24, 2022 4:23 PM UTC
Question

Sending an incoming phone number straight to voicemail

Is it possible to set up some type of  rule or other setting to a have an incoming number going straight to voicemail. Wasn't sure if the best option is  in call delegation, call handling, or somehow using a block list. All other phone numbers can come in normally. 

    4 replies

    Explorer
    Jun 24, 2022 5:33 PM UTC

    you can probably create a ZoomPhone user account assign a phone number to it and set buisness hours to non. This would force the calls directly to a voicemail.

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    FORE-Craig
    Expert
    Expert
    Jun 24, 2022 5:37 PM UTC

    Hi,

     

    I am not sure sure that I understand your question. Do you mean that for a specific caller you would like it to go directly to voicemail, and not ring the user(s) associated with the telephone number?

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    Partner
    Oct 31, 2022 1:32 PM UTC

    I'm interested in the same thing too. Basically, for a specific incoming caller ID have their call go to voicemail directly instead of ringing. 

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    FORE-Craig
    Expert
    Expert
    Nov 3, 2022 3:48 PM UTC

    Hi Matt,

     

    That's not a current feature in Zoom Phone. I can see how that would be useful.. like a Ring Rejection List of Contacts (not Spam Callers though)? 

     

    You can submit this idea as a Feature Request on the feedback form: https://zoom.us/feed.

    I hope that helps!

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