Ringtone for Call Queue

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We have Call Queues set up for Urgent issues, and it would be very helpful to be able to configure a ringtone other than the default meeting tone.
I noticed this may be possible with DID #'s but that is not an option for our team.

We have a Business Plus license.

Call queues

Arps

Employee

Within the Zoom client you are able to setup different ringtones for call queues. Unfortunately if you're using a desk phone this is not an option.

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C

CatGrimAuthor

Explorer

Thanks @Arps ,

I don’t see it as an option in the client:

am I missing something?

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Arps

Employee

This is what I see on my mobile client. The bottom one is a call queue:

What version are you running? Also, do you see the option on your desktop client?

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C

CatGrimAuthor

Explorer

Hi @Arps

Thanks for the reply.
I run the latest and greatest version(s)
client on my phone is 5.17.2, and desktop is (5.17.5)...

From your screenshot above I can see your 'call queue' is actually a direct dial # (DID), whereas ours is not. It's simply a Queue in our IVR which rings a # of team members.

Anyone from Zoom who has the answer for me? Is this ever even going to be on your roadmap, or... not?

Thanks,

Cathy

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