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Newcomer
cgarland1900
Newcomer
Nov 10, 2022 10:19 PM UTC
Question

recording a voicemail message using "Record by Computer" - Help!

Hello,

 

I'm getting this message when I try to use the Record my Computer.. . "You need to use the latest modern browser to record audio prompt."

 

I cannot record my voicemail message to add to my asset library.  Help!  What do I need to do?

    3 replies

    Ray_Harwood
    Partner
    Ray_Harwood
    Partner
    Nov 11, 2022 3:59 AM UTC

    What browser are you using?  Make sure your browser has access to your computer’s Microphone or Headset for recording. 

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    Creator III
    enielsen
    Creator III
    Nov 11, 2022 4:40 PM UTC

    Ray's reply seems likeliest, though I suppose you might also be using privacy plugins that might be impacting the site? So if not a permissions issue and you do have those type of plugins, try disabling them and trying again.

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    Explorer
    Yogesh_vrtx
    Explorer
    Jul 25, 2023 12:36 PM UTC

    Hi,

     

    How issue is resolved ??,  i am also facing same issue. 

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