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sljnortech
Newcomer
Jun 13, 2022 9:04 PM UTC
Question

Porting numbers away from Zoom- Need BTN

Good Day, Trying to port a chunk of numbers from Zoom to Microsoft Teams. Teams requires a BTN (main billing number of the voice account). I opened a ticket with Teams support and they say they do not use BTN (everyone should have this). So what have others done to get around porting numbers away from Zoom?

    1 reply

    Ray_Harwood
    Partner
    Ray_Harwood
    Partner
    Jun 13, 2022 11:44 PM UTC

    Hey, @sljnortech,

     

    Take a look at this Zoom Support article on porting numbers away from Zoom:

    https://support.zoom.us/hc/en-us/articles/360044407172-Porting-away-from-Zoom-Phone

     

    It looks to me like you obtain the PIN as described in the article and provide that as your BTN to Teams. If not, then I’d  suggest asking Teams for guidance on exactly what number from Zoom you need. 

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