Polycom phones need to connect to VLAN 60 only, not the primary network, VLAN 1

Hello @jcoyle 

You can do this using provisioning templates:

https://support.zoom.us/hc/en-us/articles/360035817952-Configuring-desk-phone-provision-templates

It will lead you to this Poly article, which explains the parameters to be set in the provisioning templates:

https://community.poly.com/t5/VoIP-SIP-Phones/FAQ-Utilizing-VLAN-s-with-Polycom-phones/td-p/38100

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

I'm pretty sure that the preferred way is to do this on your switches if you have managed switches that support protocols like LLDP, then a phone can never end up on a non-voice VLAN due to phone configuration issues.