Phone Call History.

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When we get an incoming phone call during normal business hours, it works fine. After hours it does not display any incoming calls. Is there something I need to do to get this to work?

Thanks for any help.

Desk phones and devices

E

Eliot

Partner

hi dlee425,

Check your settings for how calls are handled during business, closed, or holiday hours.

https://support.zoom.us/hc/en-us/articles/360059966372-Customizing-call-handling-settings

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks, eliot

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dlee425Author

Explorer

Have it setup but still does not show any after hour call in the logs. Tried to call my self and does not list it in the history.

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