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Belshire
Explorer
Jan 26, 2022 4:57 PM UTC
Question

On Hold Ring Back?

I see there's an option for PARKED CALLS to Ring back to the caller after a timeout, but I don't see any option for calls on regular HOLD, or at least some sort of alert that a call has been on hold for a while. Is that an option? 

    1 reply

    FORE-Craig
    Expert
    FORE-Craig
    Expert
    Jan 27, 2022 2:53 PM UTC

    Hi Belshire,

     

    Presently, there are not any options in Zoom Phone for Calls Placed on Hold similar to the Expiration Period and Disposition for Parked Calls. A call will remain on hold indefinitely. 

     

    This is definitely a great enhancement request, in my opinion. You can submit the idea at zoom.us/feed.

     

    I hope this helps!

    Craig

     

    If this answered your questions, please mark it as the solution so that others will know it has been resolved. Thanks!

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