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Newcomer
christophert
Newcomer
Dec 7, 2021 6:14 PM UTC
Question

Not receiving inbound calls

Users,  Queues, Auto Receptionists and Zoom rooms are not receiving inbound calls.    Anyone else experiencing this issue?

      4 replies

      Community Manager
      RN11_2
      Community Manager
      Dec 14, 2021 9:52 PM UTC

      Hey @christophert, I see you have a ticket open with our Support team! I'd suggest following up with the ticket on this one and if you don't mind sharing the solution for other community members having a similar issue. Thanks!  

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      Newcomer
      MegDen
      Newcomer
      Dec 1, 2022 9:35 PM UTC

      Hello- I am unable to receive outside calls but it worked this morning - inside Zoom calls are fine as well as outgoing. 

      Please assist.

      Meg 

       

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      BrandonS
      Partner
      BrandonS
      Partner
      Dec 14, 2021 10:28 PM UTC

      Looks to be a know issue https://status.zoom.us/incidents/v7b4yrd86pdn

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        Explorer
        blistavidom
        Explorer
        Nov 23, 2022 8:51 PM UTC

        Hi,

         

        could anyone solve this issue? We have same problems. inbound calls working inside ZOOM network but is not working for external inbound calls.

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