Multiple company administration?

2 replies
35 views
Translate All

Is anyone here a reseller or have the need to help manage various company's systems for phone and/or meetings? It seems a single email cannot be attached to more than one company at a time. So, how you are all doing it? Screen share with the customer is less than ideal in most cases. Email aliases for each client seems a possible work around. I hope Zoom is giving consideration around this.

R

RajanBAnswer

Employee

Hi BrandonS

You're right that a single email account can't be a member of more than one Zoom tenant & won't be able to administer the multiple Zoom tenants.

If you're a reseller, you might want to look at sub-account/bulk licensing feature. With this feature, you (reseller) becomes a master account and then you can create sub-accounts for your various customers with an email address that is part of the master account.

R

RajanBAnswer

Employee

Hi BrandonS

You're right that a single email account can't be a member of more than one Zoom tenant & won't be able to administer the multiple Zoom tenants.

If you're a reseller, you might want to look at sub-account/bulk licensing feature. With this feature, you (reseller) becomes a master account and then you can create sub-accounts for your various customers with an email address that is part of the master account.

Translate