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H
Newcomer
HNICH
Newcomer
November 11, 2023
Question

MISSED CALLS NOT SHOWING

  • November 11, 2023
  • 2 replies
  • 0 views

If I am on a call and another call comes into the queue - we have it set not to ring to me - but it isn't in my list of missed calls so that I can call someone back - the call only shows on someone's phone who wasn't on the phone when the phone rang

2 replies

E
Partner
Eliot
Partner
November 12, 2023

 

Hi hnich,

 

To determine the best set up, please provide answers to these questions.

 

First, are you getting calls directly or are you getting calls as a member of a call queue?

 

Second, how are your zoom phone user settings configured for:

 

 

 

 

 

thanks,  eliot

 

 

 

 

M
Newcomer
Mes983
Newcomer
April 16, 2025

I am looking for the exact answer to this question if anyone can help!

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