Question
Max Wait Time Less Than 10 Seconds
The wait time drop-down goes in increments of five seconds, but the shortest time is 10 seconds. I don't imagine we can change that value. What would be involved in submitting a feature request to allow manual input, or adding a 5 or 8 second option. We have multiple tiers of call groups. Our main line rings the first group. After 10 seconds if no one answers it goes to a larger group of people, but sometimes 10 seconds is just too long.
