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Newcomer
Apr 28, 2023 10:43 PM UTC
Question

Log In Issues

Every time I try to log in, they require a verification code and I can't find any way to delete that requirement.  In addition even though I use the same device they say they don't recognize the device I'm using.

    1 reply

    Partner
    May 2, 2023 1:12 AM UTC

    hi corinnek,

    this may have something to do with two factor authentication. 

     

    if you are not the account owner or admin, please discuss this with whoever is. 

     

    in case you are the owner or admin, this is a support article on two factor authencation.

    Managing two-factor authentication (2FA) – Zoom Support

     

    thanks,  eliot

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