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sparrow
Partner
sparrow
Partner
Jan 19, 2022 7:44 PM UTC
Question

License required for Call Queue Alert Notifications

Just wanted to share since the December release notes did not mention needing a Pro Pack license for this feature. If you are trying to enable this feature, you need at least one pro pack license account wide for it to work.

      2 replies

      IP-Man
      Employee
      IP-Man
      Employee
      Mar 10, 2022 2:11 PM UTC

      @sparrow , this is true as a Call Queue power user needs a power pack license to have more control on the call queue.

       

      If this answer helped solve your question/issue, please hit the -Accept as Solution- button below.

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      Community Manager
      RN11_2
      Community Manager
      Mar 29, 2022 2:39 PM UTC

      Hi @sparrow, was IP-Man able to resolve your discussion? If so, great! Just don't forget to click the Accept as Solution button below.

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