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Explorer
Nov 16, 2021 11:53 PM UTC
Question

Large volume difference between Text to Speech prompts and any of the Default Zoom prompts

The difference is very noticeable.

The TTS prompts are about 1/2 the volume of the default Zoom prompts.

 

Anyone else notice this ?  is there  a Fix ?

 

My AR has a TTS prompt, its good quality but pretty quiet

When caller presses 2 and gets transferred to Q, the initial greeting prompt is jarring and very loud compared to the AR prompt

 

    2 replies

    FORE-Craig
    Expert
    Expert
    Nov 18, 2021 6:32 PM UTC

    We have our Greeting Prompts disabled, so I haven't noticed this but we do use TTS for various recordings. Have you played with different voices to see if the volume is difference between them?

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    bvanbensAuthor
    Explorer
    Nov 18, 2021 7:16 PM UTC

    I've only tested the first 2 TTS voices so far.  They both were the same volume (i.e. much lower than the default prompts)

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