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Explorer
Feb 1, 2024 5:50 AM UTC
Solved

IVR say it's not working hour, but it's incorrect

I am using Zoom Phone.

There is a site in Auto Recepctions, I double check that business hours are correct.

Business hours is 9:30 AM ~ 18:00.

But when I call it at 17:30, IVR say office was closed.

I did double check Time Zone in Zoom Admin, it's correct.

 

What can I do or any thing I must check again ?

Thank you.

    Dylan168Answer
    Explorer
    Feb 1, 2024 6:35 AM UTC

    Issue fixed out. Because call queue has another setting.

    1 reply

    Dylan168AuthorAnswer
    Explorer
    Feb 1, 2024 6:35 AM UTC

    Issue fixed out. Because call queue has another setting.

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