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nnelson
Explorer
Dec 5, 2022 5:31 PM UTC
Question

Is there a way to share voicemails to Auto Receptionist extension

When sharing a voicemail, I am able to pull up any user or call queue in the search, but when I search for an Auto Receptionist by name or extension, no results are shown. 

    3 replies

    FORE-Craig
    Expert
    FORE-Craig
    Expert
    Dec 5, 2022 6:03 PM UTC

    Hi @nnelson 

     

    It is the same for us. Why do you want to share a voicemail with an Auto Receptionist? It's not really a person.

     

    Was your intent to forward the message to the members of the Auto Receptionist's Voicemail Access List?

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    Explorer
    nnelsonAuthor
    Explorer
    Dec 5, 2022 6:10 PM UTC

    Yes, the intention is to share voicemail with members of the AR's vm access list.   I was hoping to avoid having to create a call queue. Not that it's any trouble to do so..

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      FORE-Craig
      Expert
      FORE-Craig
      Expert
      Dec 5, 2022 6:28 PM UTC

      I understand.

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