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Newcomer
Jan 16, 2023 9:06 PM UTC
Question

Is there a way to retrieve SMS sent to Auto receptionist number?

Is there a way to retrieve SMS text sent to Auto receptionist number over the last 48 hours?

    1 reply

    FORE-Craig
    Expert
    Expert
    Jan 17, 2023 7:24 PM UTC

    Hi @CS440 

     

    If you have SMS set up for your Auto Receptionist, the messages should appear with your regular SMS messages in the Zoom app under the Phone section. Is there an issue with them having been deleted, or?

     

    https://support.zoom.us/hc/en-us/articles/4405093330701-Using-SMS-with-call-queues-or-auto-receptionists

     

    I hope this helps!

     

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