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Newcomer
JC8338
Newcomer
Sep 17, 2021 3:10 PM UTC
Question

International SMS

Hi- I was just on the Zoom Phone pricing page Zoom Phone Plans & Pricing | Zoom - Zoom.

I noticed that SMS and MMS is only available on US and Canada plans. Is that still true? It isn't available for Global Select plans or for the AUS/NZ license? Thanks for any help!

    2 replies

    Community Manager
    RN11_2
    Community Manager
    Sep 17, 2021 8:46 PM UTC

    Hi @JC8338, correct, it's for US & Canada Only. You would need the International Calling Add-On. 

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    Employee
    aaroncoffman
    Employee
    Sep 20, 2021 7:51 PM UTC

    Greetings @JC93_2

    As @RN11_2 indicated, you may only SMS using Zoom provided numbers in US or Canada.  It's important to note that users with US or Canada numbers may send messages to international numbers.  There is a per-message fee that is charged for international texting. 

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