If I mostly receive texts for TFA do I need to do this campaign thing?

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Small business that uses text only for two factor authentication for business login accounts. In other words we receive texts but never send text.

Do we need to do this campaign nonsense?

S

sachinzoomAnswer

Employee

Hello @DennisMa

Yes please its a requirement to do Brand and Campaigns in order to use the SMS features. Steps are here:

https://support.zoom.us/hc/en-us/articles/5016496738445-SMS-MMS-10DLC-Compliance-for-Zoom-Phone-and-Zoom-Contact-Center

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

S

sachinzoomAnswer

Employee

Hello @DennisMa

Yes please its a requirement to do Brand and Campaigns in order to use the SMS features. Steps are here:

https://support.zoom.us/hc/en-us/articles/5016496738445-SMS-MMS-10DLC-Compliance-for-Zoom-Phone-and-Zoom-Contact-Center

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

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D

DennisMaAuthor

Explorer

Thanks for the response. I looked over the instructions and to be honest I'll just disable SMS on Zoom and use my work cell for two factor authentication. I don't send text using Zoom so this campaign nonsense is just that... nonsense.

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