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Newcomer
Feb 12, 2025 2:20 AM UTC
Question

I want Holiday List Template.

We have multiple holiday patterns, and we can't use the site's default settings, so we set up holiday lists one by one for users and shared line groups.
It would be helpful if a template could be created and applied.

    2 replies

    sparrow
    Partner
    Partner
    Feb 12, 2025 6:44 PM UTC

    If you have all users, SLG's, AR's, and CQ's following the same holiday schedule? You might want to consider setting the schedule via the site settings instead. 

     

    Default holiday hours & force majeure events

    Set the default holiday hours & force majeure events for all users, Zoom Rooms, common areas, auto receptionists, call queues and shared line groups for the site.

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    sparrow
    Partner
    Partner
    Feb 12, 2025 8:25 PM UTC

    Apologies, I see you mention not being able to use the site setting because of wanting to use multiple holiday patterns.

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