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Explorer
Mar 27, 2023 7:05 PM UTC
Question

How do I set up incoming calls to go straight to voicemail?

I don't want incoming calls ringing on my phone or computer. How do I set this up? I currently have no business hours set and closed business hours settings say to send to voicemail if I'm on another call. However, I want it always to go to voicemail. 
 

    1 reply

    Employee
    Apr 10, 2023 7:23 AM UTC

    Hi @pammy543 

     

    for this under User settings of a user, disable everything under call handling. Click Edit

     

    This way all calls will directly go to Voicemail

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

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