Skip to main content
Explorer
Feb 28, 2022 8:56 PM UTC
Question

How do I retrieve my Admin Password?

We can't find it and need it.

 

no response from support,

 

 

    2 replies

    Employee
    Feb 28, 2022 9:04 PM UTC

    Hi MCerv1,

     

    Have you tried resetting your Admin password if it helps?

     

    Translate
    Manny5429
    Employee
    Employee
    Mar 2, 2022 12:28 AM UTC

    @MCerv1 The best way is to really reset the password if the Admin account can no longer log in to his/her account. 

    However, if you are now using the Admin account, you can go to the Profile of that admin account and just change it from there. 

    Profile  (Scroll down,) 

    Sign in 

    Sign-in password  -  Edit

     

    Translate