How do I get in touch with someone from zoom by phone?

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FORE-Craig

Expert

Hi @Ldb45

The number for Zoom Sales and Support in the USt is +1-888-799-5926.

I hope that helps!

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V

virambona45

Newcomer

Hi Craig

im not able to get through the call I’m being asked information that I don’t have

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Ray_Harwood

Partner

Welcome to the Zoom Community, @virambona45.

Free/Basic plans can’t call. Most Pro accounts also don’t qualify to call; you have to be spending $200/monthly for phone support. If you are with a Business or large organization, only your Zoom account Admins have access to call.

Here are your options, by account type:

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Ray_Harwood

Partner

Hi, @Ldb45,

Note that phone support is not available to Basic or Pro accounts. Support for those accounts is provided through the Support Ticketing system here:

Support Ticket entry: https://support.zoom.us/hc/en-us/requests/new

If you are an admin on a Business or higher plan, @FORE-Craig's information will be helpful.

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M

magakpo

Newcomer

Having trouble scheduling a meeting.

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