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Explorer
Jan 31, 2023 9:55 PM UTC
Question

email and additional devices

Sorry, two parts:

1. How do i cahnge the email address that Zoom has for me?  

2. I downloaded the "pro" version but when i try to download onto an additional device, zoom wants me to just provide me with the regular free ware version, rather than the original download version.

Sorry if these seem like rather simple questions but just trying to get going with this

thanks in advance for anyone willing to help a newbie

    3 replies

    Employee
    Jan 31, 2023 10:00 PM UTC

    Hi there,


    1. Changing email address: https://support.zoom.us/hc/en-us/articles/201362563-Changing-the-email-associated-with-your-account

    2.  Not sure why you are running problems installing zoom on multiple devices. You need to download here: https://zoom.us/download ( are you using this link on the second computer ? )

     

    Meanwhile, You can only login to one computer, one tablet, and one phone at a time. See article here:

    https://support.zoom.us/hc/en-us/articles/360000787483-Can-I-use-Zoom-on-multiple-devices-

     

    if this helps, please accept the solution as accepted.

     

     

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    cgrAuthor
    Explorer
    Jan 31, 2023 10:08 PM UTC

    I'll try, thank you and this will likely help but i dont think i'll get to it until tomorrow.  I'm only trying to download the zoom onto my iPad and cellphone.  My main computer intentionally does NOT have a microphone or camera.  

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    Employee
    Jan 31, 2023 11:17 PM UTC

    Great Please let me know 

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