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Explorer
Jun 22, 2024 4:56 PM UTC
Solved

difficulty setting up phone

I am trying to set up my zoom phone account for my business. 

 

  • 1 user
  • When I call the number it goes directly to the greeting but does not allow me to answer or leave a voice mail. 
  • Is there anyone who can guide me through this process?  Happy to compensate for someone's time. 
  • I find the ticket system not effective. 

Thank you. 

Ray_Harwood
Partner
Jun 22, 2024 10:59 PM UTC

Welcome to the Zoom Community, @NCH31.

 

It’s a common issue – and I’m a solo Event Producer, so I had the same issues a few years ago when I moved over to Zoom from RingCentral.

 

Please use the Z-SPAN link below and schedule a 30 minute consult. I’ll have you share screen and walk you through the process. Afterward, you’re welcome to buy me a coffee. 

3 replies

Ray_Harwood
Partner
Partner
Jun 22, 2024 10:59 PM UTC

Welcome to the Zoom Community, @NCH31.

 

It’s a common issue – and I’m a solo Event Producer, so I had the same issues a few years ago when I moved over to Zoom from RingCentral.

 

Please use the Z-SPAN link below and schedule a 30 minute consult. I’ll have you share screen and walk you through the process. Afterward, you’re welcome to buy me a coffee. 

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NCH31Author
Explorer
Jun 23, 2024 12:14 AM UTC

Thank you. I appreciate your assistance.  

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CarlaA
Employee
Employee
Jun 25, 2024 5:25 PM UTC

Hi @NCH31, if @Ray_Harwood's reply was helpful, don't forget to mark it as the accepted solution 🙂

 

Thank you! 

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