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Newcomer
Mar 14, 2022 10:52 PM UTC
Question

Changing Greeting on Mobile App

How do you change a custom greeting when you are just using the Mobile App?

    1 reply

    FORE-Craig
    Expert
    Expert
    Mar 14, 2022 11:37 PM UTC

    Hi FGE,

     

    You will need to record your voicemail greeting through the web portal:

     

    https://zoom.us/pbx/page/telephone/myZoomTelephony#/my-cloud-phone/settings

     

    Login and scroll down to the Business Hours section where you’ll see Default under Greeting and Menu. Tap the Audio Library to the right of that to record your new greeting. 

    Here is a link to Zoom Support page that gives more details:

     

    https://support.zoom.us/hc/en-us/articles/360028212652-Customizing-audio-greetings-and-hold-music

     

    I hope that helps!

     

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