Change default Audio prompts (Ad Hoc Call Recording)

hi,

I must change the default audio prompts when the recording starts or stops on demand (I need to upload new in a different language).

Is this possible?

I went to the path:

Company Info/ Account Settings/ Default Audio Prompt

But there is omitted these specific prompts

"This call is being recorded"

"the recording has stopped"

Thank you

Alex

Employee

Are you trying to change the default prompt for Adhoc or Automatic Phone call recordings. See screenshot below where you can set options:

Note there is no prompt when the recording is stopped manually.

Hope that helps

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Partner

Hi,

thank you for your reply,

Actually, I am talking about the following.

The notification messages that are played when the recording stops or starts by the agents.

Regards,

Alex

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