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Explorer
Mar 14, 2023 10:39 AM UTC
Question

Can't update phone number

My phone number will not update. I enter the country code (United States) and the phone number (land line in the 'Home" field). and it is not accepted. 

    3 replies

    Employee
    Mar 15, 2023 9:00 PM UTC

    Hi @EinarOlsen 

     

    Please follow this article to update your phone number in your profile.

     

    https://support.zoom.us/hc/en-us/articles/11580750769677-Adding-phone-numbers-to-your-profile

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

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    Explorer
    Mar 16, 2023 12:48 AM UTC

    Thanks Sachin, 

    I've followed those instructions many times, and my photo appears in my profile page, but doesn't show up in Zoom meetings...

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    Employee
    Mar 16, 2023 4:47 PM UTC

    Hello @EinarOlsen 

     

    You originally asked about Phone number so the above article took care of that.

     

    For photo not showing up in meetings, It's possible that your settings are disabled. Please check this screenshot and enable this setting:

     

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

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