Skip to main content
Participant
Nov 8, 2023 10:16 PM UTC
Solved

Call Park Reversion

Is there a way for a parked call to ring back to the call queue instead of the person that placed the call on park if the call isn't picked up after a certain amount of time? The customer's old system was able to do this and they are requesting it.

EliotAnswer
Partner
Nov 9, 2023 1:49 PM UTC

hi kelseyp409,

 

parked call can ring back to call queue.  select forward to another extension and then forward to call queue.

 

Using call park - Zoom Support

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

1 reply

EliotAnswer
Partner
Nov 9, 2023 1:49 PM UTC

hi kelseyp409,

 

parked call can ring back to call queue.  select forward to another extension and then forward to call queue.

 

Using call park - Zoom Support

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

Translate