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Explorer
semenko
Explorer
May 4, 2022 2:58 PM UTC
Question

Bug: all phones listed as EOL

All our phones are VVX 501 phones, which are estimated to be EOL in Q1 2026

 

On the admin portal at https://zoom.us/pbx/page/telephone/phonesDevices, all these are listed as End of life (they're not, for another 3+ years):

 

 

    2 replies

    Creator III
    enielsen
    Creator III
    May 5, 2022 3:40 PM UTC

    Same for my older polycom desk and conference room phones, I think mine die in 2024 if I remember the Zoom notes correctly. Would be nice if said something like "End of life 2024' or some such....

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    Partner
    Eliot
    Partner
    May 7, 2022 8:10 PM UTC

    you want to review 

    Zoom Phone End-of-Life (EOL) IP Phone Models Support Policy – Zoom Support

    it incudes Manufacturer End of Support timeline Reference Table.  for example, this table includes 

    VVX 500/501 Q1 CY2026

    this also contains a link to poly's end of life policy.

    End of Life Policy | Poly, formerly Plantronics & Polycom

     

     

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