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Explorer
Apr 28, 2022 5:51 AM UTC
Question

Adding parties to a call

Hi there, I am wanting to find out if anyone is able to add more than 2x people to a call?  At present, I can only add 2x others, however in my line of work I am often required to add a third person so it would be great if this is an option.  I have looked in the account settings to see if there is anything I can amend, however cannot see anything.

    4 replies

    ChrisO
    Specialist
    Specialist
    Apr 29, 2022 2:29 PM UTC

    Zoom phone limits calls to 3 parties in total. If you need more people in a call it has to be converted to a meeting.

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    FORE-Craig
    Expert
    Expert
    May 4, 2022 8:22 PM UTC

    Hi Rebecca,

     

    There was an enhancement added in April to allow more than three people on a conference call. The feature needs to be activated by request to a Zoom representative for your account. It appears to be available for Mac, Windows and iOS clients. See attachment or link:

     

    https://support.zoom.us/hc/en-us/articles/201361963-New-Updates-for-Mac-OS

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    Explorer
    May 4, 2022 10:42 PM UTC

    Thank you!

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    FORE-Craig
    Expert
    Expert
    May 4, 2022 11:42 PM UTC

    You're welcome!

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