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KennethP
Explorer
Sep 28, 2023 12:26 PM UTC
Solved

Zoom would like to access data from other apps - macOS 14 Sonoma

After upgrading to macOS 14.0 (Sonoma) I now receive a privacy and security dialog at the end of each meeting: "zoom.us.app" would like to access data from other apps. 

There is no more detailed information regarding what data Zoom would like to access. 

Is this prompt localized to me, or are other users encountering it? Does anyone have more clarity on the sources and type of data Zoom is looking to access from other apps?

    RN11_2Answer
    Community Manager
    Nov 1, 2023 7:01 PM UTC

    Hi @KennethP @cnadig @gazgaz8 @mcirtain @TravellingDeon it seems our engineering teams were resolve this issue. It's suggested to Uninstall and reinstall the Zoom application updating Zoom to the latest version.

     

    As of today 11/1/23, Zoom version 5.16.6 (24664).

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    Newcomer
    Venkat_A
    Newcomer
    Oct 16, 2023 1:08 PM UTC

    The expected behaviour as described above is great. One thing, which I find odd is, why is the permissions being asked at the time *exiting* the app?  (Not while app is running / while we are trying to share a screen or file etc).

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      Newcomer
      gazgaz8
      Newcomer
      Oct 24, 2023 2:30 PM UTC

      As others have said, the above is not solved. See https://developer.apple.com/videos/play/wwdc2023/10053/?time=1066. Zoom is not being specific re: what it is accessing (when DISCONNECTING from a meeting!) and why. The permission is appropriately revoked after the individual instance. I believe Zoom needs to make updates to conform to the new security requirements of MacOS Sonoma.

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        Community Manager
        RN11_2Answer
        Community Manager
        Nov 1, 2023 7:01 PM UTC

        Hi @KennethP @cnadig @gazgaz8 @mcirtain @TravellingDeon it seems our engineering teams were resolve this issue. It's suggested to Uninstall and reinstall the Zoom application updating Zoom to the latest version.

         

        As of today 11/1/23, Zoom version 5.16.6 (24664).

        Translate
          Newcomer
          DrRickB
          Newcomer
          Nov 22, 2023 12:57 AM UTC

          I am on Sonoma 14.1.1 and was having the issue.  I fixed it by going to: System Settings > Privacy & Security > Full Disk Access > and then scrolling down to Zoom and turning on the toggle switch. 

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          Newcomer
          no7
          Newcomer
          Apr 16, 2024 1:26 PM UTC

          That's like saying that you can solve the problem of occasional home break-ins completely by simply leaving your front door open all the time.

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          Newcomer
          DrRickB
          Newcomer
          Nov 22, 2023 12:58 AM UTC

          I am on Sonoma 14.1.1 and was having the issue.  I fixed it by going to: System Settings > Privacy & Security > Full Disk Access > and then scrolling down to Zoom and turning on the toggle switch. 

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          Newcomer
          no7
          Newcomer
          Apr 16, 2024 1:28 PM UTC

          That's like saying that you can reduce any concerns about people nagging you to lend them money by simply giving them every penny that you have from the outset.

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