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Partner
May 22, 2024 1:53 PM UTC
Question

Zoom workplace crashing when trying to adjust audio

Just installed workplace and now I can't use audio - when I try to switch to audio settings the app crashes.

 

audio, workplace, crash, Mac M1 Ventura

 

 

    4 replies

    Newcomer
    May 28, 2024 7:30 PM UTC

    I have also experienced terrible latency issues with Zoom Workplace. It cannot handle incoming and outgoing video and audio simulataneously. It crashes. I am also running Ventura. It's not happening with FaceTime, Microsoft Teams, Google Meet, nor Zoom Classic. Only the workplace webapp and app. Extremely disappointing. 

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    Newcomer
    Jan 14, 2025 10:42 AM UTC

    i have the same problem and no one has a solution

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    Newcomer
    Jan 14, 2025 10:43 AM UTC

    i have the same problem and no one seems to have a solution

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    MGSR
    Community Manager
    Community Manager
    Jan 21, 2025 9:13 PM UTC

    Hello there,

    I'm sorry for the late response and inconvenience.


    Please perform a clean uninstall and then reinstall the latest version of the app. 

    Let us know if this helps or if you need further assistance. 

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