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Newcomer
Aug 4, 2025 10:49 PM UTC
Question

ZOOM Stops Responding

Hi everyone, I have a problem with Zoom Meetings that is driving me crazy.

I bought a new Lenovo computer with a Ryzen 3 7320U processor and 8GB of RAM, and everytime I try using the desktop app it  freezes and stops respoding. It happens  randomly, either while being idle in the menu, while acepting a call, while doing a call, or in the middle of a meeting.

I have tried changing the video rendering method, disabling hardware acceleration and changing the app to windows 8 compatibility mode, all with no result so far.

Any ideas on what else can I try? I also tried reinstalling windows 11 and zoom meetings and it didnt help

1 reply

storyhub
Partner
Partner
Aug 16, 2025 4:33 AM UTC

That processor does not have sufficient power to properly stream video.

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