Skip to main content
Newcomer
Jul 17, 2022 11:40 AM UTC
Question

Zoom recording not playing back.

I recorded some meetings yesterday and they show in my Meeting Management but if I click on the link to open it opens a new Safari tab with the title of the meeting and “Shared screen with speaker view” and the option to “download” but not stream.  This seems to be different this week (last weeks links worked fine).  Have Zoom changed something in a recent patch?

    9 replies

    Explorer
    Jul 17, 2022 12:33 PM UTC

    Hi Sue,

     

    having the same problem here, eastern germany...

     

    Best regards,

    Rose

    Translate
    Newcomer
    Jul 17, 2022 2:13 PM UTC

    I'm also having the same problem. I'm getting a blank screen when I try to view recordings on my Macbook -  regardless of the browser I'm using. However, playback works on my iPhone.

    Translate
    Newcomer
    Jul 17, 2022 9:59 PM UTC

    Same here. I am in Ireland. 

    Translate
    Newcomer
    Jul 17, 2022 2:43 PM UTC

    I submitted a ticket to zoom support for this problem.

    Translate
    Newcomer
    Jul 17, 2022 3:33 PM UTC

    same problem.

    Translate
    Newcomer
    Jul 17, 2022 4:23 PM UTC

    Same problem happening here in Brazil. No one can watch the recordings....

     

    Translate
    Newcomer
    Jan 4, 2024 11:04 AM UTC

    I can't watch recordings anymore either . UK

    Translate
    EbonyDances
    Participant
    Participant
    Jul 17, 2022 9:23 PM UTC

    Same problem here.

    Translate
    Newcomer
    Sep 12, 2024 11:57 AM UTC

    Same here, absolutely frustrating, as it is a paid service! are there any solutions for this? I can see my video 300 mb size but cant play it  ''due to the service fail", what am I supposed to do now as I need this recording urgently?

    Translate