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Explorer
Sep 30, 2024 11:43 PM UTC
Question

Zoom recording has super low pitch and speed of both speakers: help!

hi! This is the second time that it happens: we record the podcast with the usual mics and settings, normal speed etc and still the episode plays my voice as if it were a ghost's. So slow, un-natural and low pitch. I sound like a man.

I tried to play it a bit faster but then I sound like Mickey Mouse with a low voice. I tried to change it with Garage Band and no luck. I am using an iMac.

 

Is there any reason why Zoom does that?

I've been using it since 2018 every single day and we have not changed any settings. I am starting to think I need to move away from this platform as it's so unreliable.

 

Thanks!

2 replies

jdott16
Employee
Employee
Oct 14, 2024 7:30 PM UTC

Hello   @FranzSidney65

 

I would recommend reviewing the following articles which may address the issues you are running into:

If the above do not assist, I think that the next option would be to reach out to Zoom Support for further analysis and investigation. You can find out more on reaching support here: https://support.zoom.com/hc/en/contact?id=contact_us.


I hope this helps and please make sure to mark the solution as accepted if this information is what you needed. 

Thank you,

Jake

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Explorer
Oct 15, 2024 2:40 AM UTC

Thank you Jake,

the problem is intermittent and all the above has been checked over and over.

i will try to contact support!

best,

franz

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