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Explorer
Oct 2, 2024 7:25 PM UTC
Question

Zoom not detecting microphone and speaker depsite no other app having this issue.

My zoom on my laptop never detects my microphone or speaker. Whenver I manually make it test it, it works, but if I go back to the meeting, it doesn't work again. How can I fix this? I've tried reinstalling zoom already. 

3 replies

MGSR
Community Manager
Community Manager
Oct 2, 2024 7:35 PM UTC

Hello @ZestyMallow,

Welcome to the Zoom Community! We're glad to have you here.

You can checkout this article for troubleshooting speaker and microphone issues.

Please let us know if you need further assistance.

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Explorer
Oct 2, 2024 7:38 PM UTC

I am going to need further assistance. I have read through the article and have tried those solutions and gone through those settings

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MGSR
Community Manager
Community Manager
Oct 2, 2024 7:44 PM UTC

I'm sorry to hear that. For further troubleshooting assistance, please submit a ticket to our technical support team, and they will be with you shortly. 

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