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Newcomer
Jul 14, 2024 5:00 PM UTC
Question

Zoom meetings scheduled through 6/2026 the last meeting on the "Upcoming Meetings" list is 11/3/24

I don't understand why our meetings are not showing and I am unable to contact support because it says I need a pro account. We have a pro account. Our meetings cannot end on 11/3/2024. We are paid through 3/2025. 

 

Please advise.

2 replies

Newcomer
Jul 14, 2024 8:28 PM UTC

we are having the same issue we have a legal meeting not showing anywhere ??? no one has responded very distressing 

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MGSR
Community Manager
Community Manager
Jul 15, 2024 6:25 PM UTC

Hello @OlneyHomebodies 

Can you kindly check if you scheduled a meeting with more than 60 recurrences, if you need more than that you would need to set up a recurring meeting with No Fixed Time option. You can read more on this article. 

For Pro accounts, you can submit a ticket for support on the web portal, please make sure that you are logged in to your Zoom Pro account.

Hi @gga1234 

In the meetings tab look at the very bottom of the window and you will see a link that says "Recurring (XX)" (where XX is the number of recurring meetings).

Let us know if you need further assistance. 

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