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Zoom installation error 10002

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I am getting error 10002 every time I tried to update Zoom.

I have to download the new version and install it.

MacOS 12.5.1

david-volaAnswer

Partner

Attached link of the zoom support guide:

https://support.zoom.us/hc/en-us/articles/5719629878413-Zoom-installation-error-code-10002

Best regards,

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Newcomer

Same here, still can't reinstall. I uninstalled zoom using CleanMyMac. It fails on this step

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Newcomer

Just resolved on my mac after months of not being able to update.

- Go to system settings

- Go to Privacy & Security

- Go to Full Disk Access

- Toggle "Installer" so it has access

- Retry install. I did it with a fresh download of the installer, might work with an update through the zoom app

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Newcomer

What about school ipads

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zoom_is_piece_o

Newcomer

This is ridiculous. Zoom support can not solve crucial problem, all they can offer is a broken link. Apparently the only way to fix it is to switch our organization to google meets

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