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Newcomer
Dec 3, 2021 1:33 PM UTC
Solved

zoom desktop application not supported (mac) message

I am running Monterey OS on mac. I have enabled downloads. The zoom desktop client downloads fine and it also says it is installed ok but when I go to open it from inside my application folder it has a cross through it and says this app is not supported.  I have updated everything, run virus scans, etc...I have downloaded and tried to install 10 times.  And still no luck.

 

Thoughts?

Carla

    Newcomer
    Mar 16, 2023 2:31 PM UTC

    I have found a work-around for the error on the Mac O/S is showing the installed application as "Not Support on this Mac Device"

     

    Via Download URL https://zoom.us/download#client_4meeting - Install Zoom for MAC

     

    Once installed and if still not working - Load any ZOOM meeting URL and waiting for the web browswer page to load ... You will see on the web browser page " Dont have Zoom Client Installed? download here ' - Click the download here and install yet another verizon of ZOOM

     

    This cured my issue

    12 replies

    Employee
    Dec 7, 2021 3:07 PM UTC

    Hello @Carla387 - We are sorry to hear about the ordeal. Please, can you access this page ~> "How to uninstall Zoom"  then re-install using this link ~> "Zoom Client for Meetings"

     



     

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    Newcomer
    Nov 28, 2022 8:30 PM UTC

    I'm having the same problem! Did you find a solution?

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    Newcomer
    Mar 16, 2023 2:31 PM UTC

    I have found a work-around for the error on the Mac O/S is showing the installed application as "Not Support on this Mac Device"

     

    Via Download URL https://zoom.us/download#client_4meeting - Install Zoom for MAC

     

    Once installed and if still not working - Load any ZOOM meeting URL and waiting for the web browswer page to load ... You will see on the web browser page " Dont have Zoom Client Installed? download here ' - Click the download here and install yet another verizon of ZOOM

     

    This cured my issue

    Translate
    Newcomer
    Sep 22, 2023 6:05 AM UTC

    I can confirm this. I think the downloads page is linking to the wrong installer.

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