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Newcomer
Oct 16, 2024 7:42 AM UTC
Solved

Zoom caption translation does not work even as a host

I have zoom pro with caption translation add-on. It works when I create a meeting and host it. However, it does not show up if someone else creates meeting and then assign host permissions to me in the meeting. Now I am the host of the meeting but the translation doesn’t show up. Do you have a solution for this?

Frank_TBAnswer
Partner
Oct 17, 2024 3:23 PM UTC

Hello,

 

When someone else is the person who scheduled the meeting you are limited to the add ons that their licence has, not what applies to your own account.

 

Regards

If my reply helped, don't forget to click the accept as solution button!

3 replies

Frank_TBAnswer
Partner
Oct 17, 2024 3:23 PM UTC

Hello,

 

When someone else is the person who scheduled the meeting you are limited to the add ons that their licence has, not what applies to your own account.

 

Regards

If my reply helped, don't forget to click the accept as solution button!

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CarlaA
Employee
Employee
Oct 22, 2024 5:02 PM UTC

Hi @incredible! 
I just wanted to let you know that I’ve marked @Frank_TB's response as the accepted solution because it effectively answers your question. I hope it helps! If you have any more questions or need further clarification, feel free to ask.

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