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Explorer
Jan 10, 2025 6:02 PM UTC
Question

Zoom Application crashed when trying audio configuration with Gigcaster 8 mixer

When i'm trying to launch zoom meeting using Boss Gigcaster 8 mixer , and trying  to open audio configuration the zoom application crashed. When I"m using Zoom version 6.2.6 , It works ok. All the new versions crashed. 

4 replies

Partner
Jan 16, 2025 10:47 PM UTC

Hi @DnyGur 

I have seen reports of Zoom crashes if you set very high rates for audio.
Bring audio down to, say, 9600; higher audio bitrates could be the issue.
all the best

John

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DnyGurAuthor
Explorer
Jan 17, 2025 7:38 PM UTC

Hi John

The problem is not the audio high rets. It works OK on Zoom version 6.2.6.

I didn't change anything in the configuration. 

It all started when I upgraded to new version.

When I return to version 6.2.6 it work perfect. 

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DnyGurAuthor
Explorer
Mar 18, 2025 3:10 PM UTC

The problem solved in the new version 6.4.0

thank you

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DnyGurAuthor
Explorer
Mar 18, 2025 3:13 PM UTC

The problem solved in the new version 6.4.0

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