Skip to main content
Explorer
Jan 19, 2025 4:28 PM UTC
Question

Zoom app disconnecting Livetrak L-8 on Mac Silicon

System Setup and Hardware

- MacMini M1 running Sequoia 15.2 (24C101),

- Connected by USB to,

- Zoom Livetrak L-8 running v1.12 and driver installed on Mac OS.

Fault

Livetrak L-8 functions normally as an audio interface when Zoom is closed. As soon as Zoom app is opened the interface disconnects and cannot be used, including in Zoom. As soon as Zoom is closed, the interface returns to functioning normally.

 

Restarting the Mac and reinstalling Zoom software makes no difference.

 

8 replies

bstrelko
Partner
Partner
Jan 21, 2025 5:01 AM UTC

The short answer will be that this is not a 'certified' device (despite the fact that it's a 'Zoom' device, it's made by another company called Zoom, that has nothing to do with the conferencing platform).

 

Longer answers - check your drivers for the L-8 and ensure you're running latest / if you're not trying to use the interface in Zoom, ensure that Zoom does not have the interface selected as an input or output / close any other applications that may be trying to access the device / change system audio defaults (in System Preferences for MacOS) to not use this device as a default audio device.

Translate
Newcomer
Jan 31, 2025 9:40 PM UTC

I have the same weird problem! Zoom Livetrak L8, Mac Studio M2 Max. Sequoia 15.2.  When I start Zoom (the software), the Livetrak L8 does not show as an option when selecting audio input/output.

Translate
Explorer
Feb 26, 2025 8:32 AM UTC

Yep, exactly the same issue at our end. ;-(

Translate
Newcomer
Feb 14, 2025 1:19 PM UTC

I had exactly the same problem with my L-8 on two separate Macs, but after deleting all vestiges of Zoom (I used a shell script I found on GitHub) and reinstalling, my L-8 works fine! I suspect it's a security/privacy bug in macOS: Zoom was granted access to the microphone, but somehow not _that_ microphone.

Translate
Explorer
Feb 26, 2025 8:34 AM UTC

Hi Joe.
Could you please share a link to the script [presumably for the complete uninstall of the Zoom software app]..
Thx

Translate
Newcomer
Feb 26, 2025 3:03 PM UTC

https://github.com/kris-anderson/remove-zoom-macos — though I didn't just run it, I applied each step manually, but to be honest it does seem safe.

Translate
Newcomer
Feb 28, 2025 5:50 PM UTC

I have the same issue. I had to uninstall the Zoom meeting applications in order to use my Zoom L-8 mixer as an interface.

Translate
Newcomer
Jul 7, 2025 7:12 PM UTC

I'm having a nearly identical issue (although in my case, simply closing the Zoom meeting app does not restore my Zoom L-8 mixer, I need to restart my Mac). I very hopefully tried running the shell script listed above in hopes that it would solve the problem, but unfortunately it did not, at least for me.

 

Last time I searched for a solution to this issue I didn't come across this post or any others, so I'm at least glad to see that it's not just me, I guess?

Translate