Skip to main content
Newcomer
Oct 18, 2024 8:01 PM UTC
Question

Zoom Account Help

We have a recording which is giving errors and we need support.  We currently have 23 Zoom Business users and 7 Rooms but chat and phone support says we don't qualify?

1 reply

Newcomer
Oct 20, 2024 11:24 AM UTC

ebroadd, if reaching chat/phone support remains difficult, here's a tip: When you contact Zoom again, mention your account details (number of users and rooms) clearly. This might help them identify any potential issues with your plan or access level.

Translate