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Newcomer
Lynda7
Newcomer
Jul 23, 2025 11:38 AM UTC
Question

Zoom account hacked

Our zoom account has been hacked. I have spoken to 17 people at zoom over 48 hours on a continuous loop of new tickets, new people, multiple trust and safety report, more tickets. Zoom just close the tickets so I cannot escalate them. I am at a loss of what to do and am now resorting to making this public via every public channel that I can. I am stuck in an eternal loop of hell. Can anyone help?? 

2 replies

robmOz
Participant
robmOz
Participant
Jul 24, 2025 3:17 AM UTC

Ok that sounds pretty frustrating.

 

I would recommend documenting everything and become familiar with the Zoom terms of service found here:

 

https://www.zoom.com/en/trust/terms/

 

Depending on how far you want to take it look into finding a tech lawyer.

 

If my reply helped, don't forget to click the like button! Also, if this solved your problem, please click the accept as solution button.

 

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    Explorer
    jannukgrrl
    Explorer
    Oct 1, 2025 4:57 PM UTC

    I'd love to know how to even get through to a person to create a ticket. I think someone hacked embedded code into my account because everyone left my meeting and came back, and the obscenities (pr0n screen share and annotations) continued under a different, known participant. 

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